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F.A.Q.
Scandy Support

Scandy Sphere

What is a Scandy Sphere?

A Scandy Sphere is a 3D printed panoramic image. It’s one of the coolest ways to experience photos in an entirely new dimension.

How do I make a Scandy Sphere?

You can make a Scandy Sphere in a few ways. Download our app to capture your very own photospheres using a 360 camera like a Ricoh Theta to take a one-click, Scandy-compatible 360 panorama. For more information, go to our detailed guide. (Link to guide)

What if I don’t want to make my own?

No problem! You can order any Scandy Sphere made public on our site by our content creators. We also have Spheres of some of our favorite landmarks and locations from around the world for sale at Scandy.co

Is it painted?

Nope! This is one of many things that make our Spheres special. We don’t use decals or paint color on your sphere. The color is printed directly into the sphere by our professional grade 3D printer.

What are Scandy Spheres made out of?

We make your Sphere out of a fine, powdered version of a material called Gypsum. We also use industrial printer ink to print vibrant color into the Spheres.

Are they safe to eat?

While Scandy is one of the sweetest gifts you can get anyone, we don’t want anyone to eat them because of the Gypsum and printer ink used to make them. Besides, who would want to eat something that contains so many memories?

How durable is a Scandy Sphere?

While Scandy Spheres are tough, they aren’t invincible. We recommend keeping your Sphere away from direct sunlight and moist environments to keep the colors bright and vibrant for as long as possible. Also try not to drop it from tall distances, just to be safe.

What’s with the hole at the bottom of the sphere?

That hole at the bottom of the sphere is there so you can stand your sphere up without worrying that it will roll away. It also serves a vital purpose during the printing of the sphere, allowing us to clean and polish your sphere inside and out.

Scandy Object

What is a Scandy Object?

A Scandy Object is a 3D printed version of a 3D scan taken by the Scandy app, or a 3D model made in a program like Blender, Maya, or 3DS Max.

How do I make a Scandy Object?

If you’re using an iPad, you’ll also need a Structure Sensor or iSense Scanner. Once that’s done, open our app, tap the camera icon, and follow the on-screen directions to fully capture an item you want to 3D scan using an attached scanner. You can also upload a .obj, .ply, or .stl files. Follow our step-by-step guide on how to make an awesome scan you can turn into Scandy here.(Insert guide here)

How close will my print be to what I scanned?

We can 3D print just about anything. This means that whatever you upload to Scandy.Co is what you’ll get as a 3D printed Object. While the materials will still be the same, the shape, form, and color of your Object depends on the quality of scan or model that you upload. We’ll keep an eye out for any irregularities in your model and will contact you with solutions to any issues you’re facing.

Is it painted?

Nope! This is one of many things that make our Objects special. We don’t use decals or paint color on your Object. The color is printed directly into the Object by our professional grade 3D printer. What are Scandy Objects made out of? We make your Object out of a fine, powdered version of a material called Gypsum. We also use industrial printer ink to print vibrant color into the Objects.

Are they safe to eat?

While Scandy is one of the sweetest gifts you can get anyone, we don’t want anyone to eat them because of the Gypsum and printer ink used to make them. Besides, who would want to eat something that contains so many memories?

How durable is a Scandy Object?

While Scandy Objects are tough, they aren’t invincible. We recommend keeping your Object away from direct sunlight and moist environments to keep the colors bright and vibrant for as long as possible. Also try not to drop it from tall distances, just to be safe.

General Questions

What Is Scandy Pro?

Scandy Pro is a hardware and software combo that will enable real-time, accurate 3D scanning on your Android device. The hardware, the pico flexx 3D sensor from pmd technologies, works in tandem with Scandy’s special 3D scanning Android app to create professional-quality 3D scans on your smartphone.

What are the technical specifications?

You can find Scandy Pro’s tech specs HERE.

What kind of lighting does Scandy Pro work best in?

The pico flexx time-of-flight sensor uses infrared light to scan. That means that Scandy Pro will work well in no-light to low-light conditions. It will work best, however, in even lighting on non-glossy surfaces

How does this compare to scanners in the same price range?

Scandy Pro sports higher resolutions and better portability compared to other 3D scanners in the same price range. Our solution provides resolutions on par with $10,000+ professional scanners.

How fast is the process?

Very fast! Scandy Pro renders about 3 frames of 3D data per second on-device. That means scanning an object will look like a video rather than a traditional 3D scan.

Where do I go to get my scan files?

Fortunately, you don’t need to go far. Since Scandy Pro doesn’t need to send your scan up to a server or cloud for processing, everything is rendered and kept on your device. Currently, we put your scans in the downloads folder of your device.

General Questions

Why should I use Scandy Core?

Scandy Core is one of the easiest, most developer friendly platforms out there to create apps that use depth sensing, 3D scanning, and motion tracking. You don’t need years of experience in Open GL to a 3D render window, because making one of those takes only 10 lines of code!

What advantages does Scandy Core have over other development platforms?

Other platforms do 3D data processing and then leave everything else up to you. But with Scandy Core, we’re giving you the ability to capture, manipulate, and display 3D data. Take a look at our Code Samples below, and see exactly how simple it is to create your own app with Scandy Core.

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Why does this help with AR and VR?

Now, if you want to test or debug something you create for an AR and VR enabled app, you need to get an entirely new dataset for each test. With Scandy Pro, you can take a single 3D dataset and play it back. That saves time, development cycles, and frustration when refining your code.

If you can’t find your answer in our support documentation feel free to email us at support@scandy.co and we will be happy to help you.